Admin Portal Access

To access the Moneyhub Admin Portal you'll need to sign up at https://admin-portal.moneyhub.co.uk/. You can direct any colleagues that also require access to the portal here.

You can sign up using a Google or Github account, or simply with an email address and password

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If you choose to sign up with an email address and password, you can use the same email address as the username to keep things easy

Sign up with an E-mail address and a password that meets the minimum requirementsSign up with an E-mail address and a password that meets the minimum requirements

Sign up with an E-mail address and a password that meets the minimum requirements

When you click Sign up you will be asked for a verification code. This will be sent to the E-mail address that you have provided.

Whichever authentication method you choose you will be asked to provide a few extra details on the next page

Fill in the required information to complete the admin portal registrationFill in the required information to complete the admin portal registration

Fill in the required information to complete the admin portal registration

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Multi Factor Authentication (MFA)

If you have signed up using an E-mail address and password, then you must provide a valid mobile phone number in international format at this stage in order to allow Multi-Factor Authentication

Google and Github registered users do not require this as each provide has their own internal MFA

All fields on this page are required. Please provide a valid E-mail address and phone number (ideally a mobile number in international format) for contact and Multi-Factor Authentication purposes

You'll see a blank screen until you are verifiedYou'll see a blank screen until you are verified

You'll see a blank screen until you are verified

Once complete you should see a blank screen as above until you are verified by one of our staff. Following that you will be granted access to the relevant sections of the admin portal

Once verified you will access to relevant sections of the admin portalOnce verified you will access to relevant sections of the admin portal

Once verified you will access to relevant sections of the admin portal

Returning users may be asked for a verification code, which will be sent as an SMS to the phone number that you provided when you signed up

Enter your Multi-Factor Authentication code from the SMS messageEnter your Multi-Factor Authentication code from the SMS message

Enter your Multi-Factor Authentication code from the SMS message

Existing Users (pre-MFA) and updating profile details

If you need to change your details at a later date, or you previously registered via email/cognito prior to the MFA feature being available you can access your profile from the avatar in the top right of the admin portal when you have logged in.

MFA for Cognito users is currently an optional feature, Moneyhub will communicate months in advance if we decide to enforce this.

From the profile page, you can view your details as well click the blue button in the bottom right of the screen to Update them

The same validation rules apply here as initial registration. You can change your phone number but not remove it, as you must have a valid form of Multi-Factor Authentication enabled to use the admin portal. If you forget your details or change your phone number without updating it first, please contact a member of Moneyhub support and we'll be able to help you.


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